July 2026
Releases Shipped
Section titled “Releases Shipped”Versions are listed here as each July 2026 release ships.
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PlaidCloud Managed Bucket document accounts — add fully managed file storage to Document in a single step. Choose PlaidCloud Managed Bucket as the account type, give it a name, and PlaidCloud provisions and runs the storage for you — there’s no cloud project, credentials, region, or storage tier to set up or tune. Available on the Business and Enterprise plans. See Add a PlaidCloud Managed Bucket Account.
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Attach screenshots to support tickets — when you open a ticket or reply in Help & Support (or reply by email), you can attach screenshots and files. Images show inline in the conversation. See Getting Help.
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Support console for agents and partners — support agents work a sorted, filterable ticket queue: reply, attach files, add internal notes, claim tickets, set priority, and escalate to PlaidCloud. See The Support Console.
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Team notifications and escalation for partners — organization admins can route new-ticket alerts to a Slack, Teams, or email channel, email the ticket owner on replies, and escalate tickets left unanswered too long. See Managing Support.