Text Alerts
Workflows can text you when they need attention, with the Notify Via SMS step. A workflow can text you only after you opt in yourself.
Turn On Text Alerts
Section titled “Turn On Text Alerts”- Open the user menu in the upper-right corner and choose Text alerts.
- Enter your US mobile number.
- Check I agree to receive PlaidCloud workflow text alerts at this number. Read the disclosures above it, and the SMS Terms and SMS Privacy Policy links.
- Click Send code. PlaidCloud texts a 6-digit code to your number.
- Enter the Confirmation code within 10 minutes and click Confirm.
The window then reads Text alerts are on for your masked number. Only US mobile numbers are supported. Message and data rates may apply, and message frequency varies.
Turn Off Text Alerts
Section titled “Turn Off Text Alerts”Open Text alerts and click Stop text alerts, or reply STOP to any text. Reply HELP for help.
Turn Them Back On After STOP
Section titled “Turn Them Back On After STOP”Replying STOP blocks every text to your number. Text START to the alert number shown in the window, then send a new code and confirm it.
If Something Goes Wrong
Section titled “If Something Goes Wrong”| Message | What to do |
|---|---|
| That code is not right | Check the text and enter the code again. |
| That code has expired | Click Send code for a new one. |
| Too many wrong codes | Click Send code for a new one. |
| Enter a valid US mobile number | Use a 10-digit US mobile number. |
| Too many requests | Wait a few minutes and try again. |
| Text alerts are not available for your workspace right now | Try again later. |
Don’t use text alerts for health or financial personal data. Questions: support@plaidcloud.com.